Shipping policy

* { margin: 0; padding: 0; box-sizing: border-box; } :root { --warm-ivory: #F4EFE6; --charcoal: #2D2926; --muted-bronze: #8A6B43; --soft-gray: #6B6560; --light-border: rgba(138, 107, 67, 0.15); } body { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; color: var(--charcoal); background-color: #ffffff; line-height: 1.7; -webkit-font-smoothing: antialiased; } /* Page Container */ .shipping-page { max-width: 800px; margin: 0 auto; padding: 80px 24px; } /* Header */ .page-header { text-align: center; margin-bottom: 60px; } .page-title { font-size: clamp(1.8rem, 4vw, 2.4rem); font-weight: 400; letter-spacing: 3px; text-transform: uppercase; color: var(--charcoal); margin-bottom: 12px; } .page-subtitle { font-size: 1rem; color: var(--muted-bronze); font-style: italic; letter-spacing: 0.5px; } .header-line { width: 60px; height: 1px; background-color: var(--muted-bronze); margin: 25px auto 0; } /* Section Styles */ .section { margin-bottom: 50px; } .section-title { font-size: 0.85rem; font-weight: 600; letter-spacing: 3px; text-transform: uppercase; color: var(--charcoal); margin-bottom: 20px; padding-bottom: 12px; border-bottom: 1px solid var(--light-border); } .section-text { font-size: 0.95rem; color: var(--soft-gray); line-height: 1.8; margin-bottom: 16px; } /* Info Box */ .info-box { background-color: var(--warm-ivory); padding: 30px; margin: 25px 0; } .info-box p { font-size: 0.95rem; color: var(--soft-gray); line-height: 1.8; } /* Rates Grid */ .rates-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 20px; margin: 20px 0; } .rate-card { background-color: var(--warm-ivory); padding: 25px; text-align: center; } .rate-label { font-size: 0.75rem; letter-spacing: 2px; text-transform: uppercase; color: var(--muted-bronze); margin-bottom: 8px; font-weight: 600; } .rate-price { font-size: 1.5rem; color: var(--charcoal); font-weight: 300; letter-spacing: 1px; } .rate-note { font-size: 0.8rem; color: var(--soft-gray); margin-top: 8px; } /* List Styles */ .clean-list { list-style: none; padding: 0; } .clean-list li { position: relative; padding-left: 20px; margin-bottom: 12px; font-size: 0.95rem; color: var(--soft-gray); } .clean-list li::before { content: '—'; position: absolute; left: 0; color: var(--muted-bronze); } /* Timeframes */ .timeframe-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 15px; margin: 20px 0; } .timeframe-item { text-align: center; padding: 20px; background-color: var(--warm-ivory); } .timeframe-region { font-size: 0.75rem; letter-spacing: 2px; text-transform: uppercase; color: var(--muted-bronze); margin-bottom: 8px; font-weight: 600; } .timeframe-days { font-size: 1.1rem; color: var(--charcoal); font-weight: 500; } /* Restrictions */ .restrictions-box { background-color: var(--warm-ivory); padding: 25px 30px; margin: 20px 0; } .restrictions-box ul { list-style: none; padding: 0; margin: 0; } .restrictions-box li { font-size: 0.9rem; color: var(--soft-gray); padding: 8px 0; border-bottom: 1px solid var(--light-border); } .restrictions-box li:last-child { border-bottom: none; } /* Support Section */ .support-section { text-align: center; padding: 50px 30px; background-color: var(--warm-ivory); margin-top: 60px; } .support-title { font-size: 1.1rem; letter-spacing: 2px; text-transform: uppercase; color: var(--charcoal); margin-bottom: 15px; font-weight: 400; } .support-text { font-size: 0.95rem; color: var(--soft-gray); margin-bottom: 25px; } .support-button { display: inline-block; padding: 14px 40px; background-color: var(--muted-bronze); color: var(--warm-ivory); text-decoration: none; font-size: 0.75rem; letter-spacing: 3px; text-transform: uppercase; font-weight: 600; transition: all 0.3s ease; border: 1px solid var(--muted-bronze); } .support-button:hover { background-color: transparent; color: var(--muted-bronze); } /* Important Notes */ .important-notes { margin-top: 40px; padding-top: 30px; border-top: 1px solid var(--light-border); } .important-notes .section-title { border-bottom: none; padding-bottom: 0; } /* Popup Version Styles */ .popup-modal { max-width: 500px; margin: 0 auto; background-color: var(--warm-ivory); padding: 40px 30px; display: none; } .popup-modal.active { display: block; } .popup-title { font-size: 1.1rem; letter-spacing: 2px; text-transform: uppercase; color: var(--charcoal); margin-bottom: 20px; text-align: center; font-weight: 400; } .popup-divider { width: 40px; height: 1px; background-color: var(--muted-bronze); margin: 0 auto 25px; } .popup-text { font-size: 0.9rem; color: var(--soft-gray); line-height: 1.8; text-align: center; margin-bottom: 20px; } .popup-note { font-size: 0.8rem; color: var(--muted-bronze); text-align: center; font-style: italic; padding: 15px; border-top: 1px solid var(--light-border); margin-top: 20px; } /* Responsive */ @media (max-width: 768px) { .shipping-page { padding: 50px 20px; } .rates-grid { grid-template-columns: 1fr; } .timeframe-grid { grid-template-columns: 1fr; } .info-box, .restrictions-box { padding: 20px; } }

Shipping & Delivery

Clarity, care, and precision in every order


Order Processing

All orders are carefully prepared within 1–3 business days. Once dispatched, you'll receive a confirmation email with tracking details so you can follow your delivery every step of the way.

Shipping Rates

Shipping is calculated at checkout based on order weight, destination, and delivery speed. Final pricing is always shown before payment no surprises.

Standard Shipping (U.S.)
From $4.50
Express Shipping (U.S.)
From $9.00

International Delivery

We ship globally to ensure access to Nile Vitals wherever you are. Shipping rates vary by region:

  • Canada
  • Europe (including the UK, France, Sweden, and more)
  • Other international destinations

International shipping typically begins from $17+, depending on weight and location.

Customs & Duties

All international orders are shipped under Delivery Duties Unpaid (DDU).

This means import duties and taxes are not included at checkout. These fees may be required upon delivery, and responsibility for these charges lies with the customer.

Delivery Timeframes

Estimated delivery windows:

U.S. Standard
3–7 Days
U.S. Express
1–3 Days
International
7–14 Days

Please note: delays may occur due to customs or carrier conditions beyond our control.

Shipping Restrictions

We currently do not ship to:

  • Alaska or Hawaii
  • U.S. military addresses (APO/FPO)
  • Select restricted international regions

Important Information

  • All orders are fulfilled from our U.S.-based facilities
  • Shipping fees are non-refundable once an order has been dispatched
  • Delivery times are estimates, not guarantees

Need Support?

Our team is here to help. For any shipping-related inquiries, please reach out and we'll assist you promptly.

Contact Us